Terms & Conditions
All Cakes made by Niki M Cakes are subject to the following terms and conditions:
All cakes and bakes are made in premises in which nuts are used, every effort is taken to keep ingredients separate however cakes may contain traces of nuts or nut oil.
Storage - sugar paste (the soft icing covering the cake) is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run.
Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by Niki M Cakes as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.
Deposits - We require a deposit on placement of order for all cakes, which is deducted from the final balance payable. Deposits are non refundable. Upon receipt of your deposit a 'Confirmation of Order' will be provided. Without this your booking has not been confirmed and no cakes will be provided.
Final Balance Payments - required on collection. These arrangements are different for Wedding cakes and will be agreed at time of order.
Cancellation - Deposits are non-refundable and non-transferable. These arrangements are different for Wedding cakes and will be agreed at time of order.
Disputes - Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of Niki M Cakes and are not automatic. Full refunds will never be given for any cake which has been consumed regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is adequate for the purpose for which it has been supplied. We do not accept any responsibility for loss or damage to the cake or items with the cake such as decorations and stands, once the cake has been delivered to a venue or collected from us, or for loss, damage or non-delivery under unavoidable or exceptional circumstances. This in no way affects your statutory rights.
Delivery - Cakes will be delivered and set up subject to availability; any arrangements for delivery may be subject to change, however prior notice will be given where possible.
Cakes are to be collected from our premises at a prearranged time and date only.
Return of Hired Equipment - Deposits are taken for all equipment. All equipment must be returned within 3 days of the date of use (unless alternative arrangements have been agreed prior to this in writing) or extra charges may be levied to cover hire costs. Any damages to equipment will incur a reduction of deposit returned in order to cover costs of repair or replacement
All Cakes made by Niki M Cakes are subject to the following terms and conditions:
All cakes and bakes are made in premises in which nuts are used, every effort is taken to keep ingredients separate however cakes may contain traces of nuts or nut oil.
Storage - sugar paste (the soft icing covering the cake) is not designed to be refrigerated and as such cakes with this icing should be stored in a cool dry place, preferably in the box they were supplied in, refrigeration may cause colours to run.
Any cake ordered from a picture or photo of a cake produced by any other cake maker, can only be reproduced by Niki M Cakes as our interpretation of that cake and will not be an exact reproduction of the cake in the picture or photo.
Deposits - We require a deposit on placement of order for all cakes, which is deducted from the final balance payable. Deposits are non refundable. Upon receipt of your deposit a 'Confirmation of Order' will be provided. Without this your booking has not been confirmed and no cakes will be provided.
Final Balance Payments - required on collection. These arrangements are different for Wedding cakes and will be agreed at time of order.
Cancellation - Deposits are non-refundable and non-transferable. These arrangements are different for Wedding cakes and will be agreed at time of order.
Disputes - Any refund given for disputes regarding a cake design or production of a design are completely at the discretion of Niki M Cakes and are not automatic. Full refunds will never be given for any cake which has been consumed regardless of dispute, as consumption of the cake is viewed as your acceptance that the cake is adequate for the purpose for which it has been supplied. We do not accept any responsibility for loss or damage to the cake or items with the cake such as decorations and stands, once the cake has been delivered to a venue or collected from us, or for loss, damage or non-delivery under unavoidable or exceptional circumstances. This in no way affects your statutory rights.
Delivery - Cakes will be delivered and set up subject to availability; any arrangements for delivery may be subject to change, however prior notice will be given where possible.
Cakes are to be collected from our premises at a prearranged time and date only.
Return of Hired Equipment - Deposits are taken for all equipment. All equipment must be returned within 3 days of the date of use (unless alternative arrangements have been agreed prior to this in writing) or extra charges may be levied to cover hire costs. Any damages to equipment will incur a reduction of deposit returned in order to cover costs of repair or replacement
